Privacy Policy
Last Updated: September 15, 2026
Graphich respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit graphich.agency or use our services.
1. Information We Collect
We may collect information that you provide directly to us, including:
Contact information such as your name, email address, company name, and other contact details.
Website information such as your website URL when you request a Free Website Check, audit, consultation, or other service.
Project information such as your requirements, goals, website challenges, messages, enquiries, and information you choose to include in forms.
Booking information when you schedule a consultation or meeting through our booking provider.
We may also automatically collect limited technical information when you use our website, such as your browser type, device information, pages visited, referral source, approximate location derived from IP address, and interaction data.
2. How We Use Your Information
We may use your information to:
respond to enquiries and requests;
provide Free Website Checks, consultations, audits, and other requested services;
prepare proposals and communicate about potential or active projects;
schedule and manage meetings;
operate, maintain, secure, and improve our website;
understand how visitors use our website;
prevent spam, abuse, fraud, or security incidents;
maintain business and service records; and
send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law.
We do not sell your personal information
3. Legal Basis for Processing
Where applicable data protection laws require a legal basis, we process personal information where:
you have given consent;
processing is necessary to respond to your request or perform a contract with you;
we have a legitimate business interest, such as improving our services, maintaining website security, or communicating with prospective clients; or
processing is required to comply with a legal obligation.
Where processing is based on consent, you may withdraw that consent at any time.
4. Cookies and Analytics
We may use cookies and similar technologies to operate the website, understand website usage, remember preferences, and measure website performance.
Non-essential cookies should only be used where permitted and, where required, after you have provided consent.
More information is available in our Cookie Policy.
5. Third-Party Service Providers
We may use trusted third-party providers to help operate our business and website.
These may include providers for:
website hosting and infrastructure;
website analytics;
email and communications;
appointment scheduling, including Cal.com;
website security and spam protection;
project management and business operations; and
communication platforms that you choose to use, such as WhatsApp.
These providers may process information only as necessary to provide their services and are subject to their own privacy and security obligations.
6. International Data Transfers
Some service providers we use may process or store information in countries other than the country where you live.
Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used when personal information is transferred internationally.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes, and meeting legal or contractual obligations.
Information that is no longer required will be deleted, anonymised, or securely retained where required by law.
8. How We Protect Your Information
We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of your information;
restrict or object to certain processing;
withdraw consent where processing is based on consent; and
request a copy of certain information you have provided to us.
Applicable laws may provide additional rights or limitations. GDPR, for example, provides rights including access, correction, erasure, restriction, portability and objection.
To make a privacy request, contact us at info@graphich.agency.
10. Third-Party Websites
Our website may link to third-party websites or services.
Graphich is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Children's Privacy
Our website and services are intended for businesses and professionals and are not directed to children.
We do not knowingly collect personal information from children through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, or legal requirements.
The latest version will always be published on this page with the updated date.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact:
Graphich
Registered in India
Email: info@graphich.agency
Website: graphich.agency